Privacy Policy

1. Overview of Data Protection

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data includes all data with which you can be personally identified. Detailed information on the topic of data protection can be found in our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for the data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the "Notice concerning the responsible party" section of this privacy policy.

How do we collect your data?
Your data is collected in two ways. Firstly, by you providing it to us. For example, this could be data you enter in a contact form.

Other data is collected automatically or after your consent by our IT systems when you visit the website. This includes mainly technical data (e.g., browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?
Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the data you provide will also be processed for contract offers, orders, or other business inquiries.

What rights do you have regarding your data?
You have the right to receive information about the origin, recipients, and purpose of your stored personal data at any time, free of charge. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this or any other questions on the subject of data protection.


2. Hosting

We host the contents of our website on our own server.

The use of our server is justified under Art. 6 (1) lit. f GDPR, as we have a legitimate interest in ensuring the most reliable representation of our website. If user consent has been obtained, the processing is based solely on Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG, particularly if the consent involves the storage of cookies or access to information on the user's end device (e.g., device fingerprinting) in accordance with the TTDSG. Consent may be withdrawn at any time.

3. Newsletter Subscription and Consent

When you subscribe to our newsletter, we collect your email address and any other information you voluntarily provide. The processing of this data is based on your consent (Art. 6 (1) lit. a GDPR). You can revoke your consent at any time by using the "unsubscribe" link in the newsletter or by contacting us directly. The legality of the data processing carried out before the revocation remains unaffected.

We use your provided email address exclusively for sending the requested information and updates about our services. We do not share this information with third parties without your explicit consent.

The data you provide for newsletter subscription will be stored until you unsubscribe, at which point it will be deleted unless legal retention periods require further storage.


4. General Information and Mandatory Notices

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations as well as this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission on the internet (e.g., communication by email) can have security gaps. Complete protection of data from access by third parties is not possible.

Notice on the Responsible Party

The responsible party for data processing on this website is:

Trac Systems UG (limited liability)
Rathausplatz 10A
53604 Bad Honnef

Phone: +49 22249814273
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage period is stated in this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will occur after these reasons no longer apply.

General Information on the Legal Basis for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR, if special categories of data according to Art. 9 (1) GDPR are processed. In the event of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49 (1) lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g., via device fingerprinting), data processing is additionally based on § 25 (1) TTDSG. Consent can be revoked at any time. If your data is required to fulfill a contract or for pre-contractual measures, we process your data based on Art. 6 (1) lit. b GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation based on Art. 6 (1) lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest under Art. 6 (1) lit. f GDPR. Information on the relevant legal basis in each individual case is provided in the following sections of this privacy policy.

Recipients of Personal Data

As part of our business activities, we cooperate with various external parties. In some cases, the transfer of personal data to these external parties is necessary. We only pass on personal data if this is necessary for the fulfillment of a contract, if we are legally obliged to do so (e.g., transfer of data to tax authorities), if we have a legitimate interest in the transfer (Art. 6 (1) lit. f GDPR), or if another legal basis permits the transfer of data. When using processors, we only share personal data of our customers based on a valid processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6 (1) LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS OR THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21 (1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING AT ANY TIME; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS ASSOCIATED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ART. 21 (2) GDPR).

Right to File Complaints with Regulatory Authorities

In the event of violations of the GDPR, data subjects have the right to file a complaint with a supervisory authority, particularly in the member state of their habitual residence, their place of work, or the place of the alleged violation. The right to file a complaint is without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.

Right to Information, Correction, and Deletion

Within the scope of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients, and the purpose of data processing, and, if necessary, a right to have this data corrected or deleted at any time. You can contact us at any time regarding this or other questions about personal data.

Right to Restrict Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time regarding this. The right to restrict processing applies in the following cases:

If you contest the accuracy of your personal data stored by us, we usually need time to verify this. During the verification period, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.
If you have filed an objection under Art. 21 (1) GDPR, a balance must be made between your and our interests. As long as it has not been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data may – apart from being stored – only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser's address line changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.


5. Data Collection on This Website

Server Log Files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

The collection of this data is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this, the server log files must be recorded.

Request by Email, Phone, or Fax

If you contact us by email, phone, or fax, your request, including all resulting personal data (name, request), will be stored and processed by us for the purpose of processing your inquiry. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of requests addressed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR) if this has been requested; the consent can be revoked at any time.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions – especially retention periods – remain unaffected.